Ridecheck Login

Login for Registered Customers
Important Information

The safety of riders is the top priority for the RTC. With the threat of the Coronavirus, the agency is following all suggested recommendations to help prevent the spread of germs.

The RTC has crews thoroughly cleaning the bus floors, windows, bus interior rails and the driver's area and applying a disinfectant solution on every public transit vehicle each night. The hospital-grade solution will kill 99 percent of germs and viruses and is being applied with electrostatic dispensers that administer disinfectant on all services on the interior of the vehicle. The use of the disinfectant is in addition to daily vehicle cleaning.

CLICK HERE for information on how you can do your part to help stop the spread of germs.

If you have any questions about the coronavirus, the Southern Nevada Health District has established a hotline. Call 702-759-4636 (INFO) from 9 a.m. to 5 p.m., Monday through Friday.

Login Information

To login use your RTC Paratransit client ID # and password (Your default password is the last two digits of birth year and month, i.e. DOB March 24, 1970 your password is 7003).

If you are having problems logging in to the RideCheck site please contact our Customer Care department at (702) 228-4800.

Click here to learn more about RideCheck.

Select request for information topic and provide your Paratransit ID# and specific question.


In order to better serve you, RideCheck will allow you to book new trips as well as check and cancel existing reservations. However, you must call Customer Care for the following:

  • If you do not see your desired departure time in the system
  • If you want to bring a shopping cart on your trip

Additionally, if you want to book more than one ride, we recommend that you allow at least two (2) hours between trips to avoid the possibility of missing your return ride.

CUSTOMER CARE
702-228-4800