Ridecheck Login

Login for Registered Customers
Login Information

To login use your RTC Paratransit client ID # and password (Your default password is the last two digits of birth year and month, i.e. DOB March 24, 1970 your password is 7003).

If you are having problems logging in to the RideCheck site please contact our Customer Care department at (702) 228-4800.

Click here to learn more about RideCheck.

Select request for information topic and provide your Paratransit ID# and specific question.


In order to better serve you, RideCheck will allow you to book new trips as well as check and cancel existing reservations. However, you must call Customer Care for the following:

  • If you do not see your desired departure time in the system
  • If you want to bring a shopping cart on your trip

Additionally, if you want to book more than one ride, we recommend that you allow at least two (2) hours between trips to avoid the possibility of missing your return ride.

CUSTOMER CARE
702-228-4800